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Thank you for using ciscom as your web hosting provider
and/or web site designers and/or consultants (hereinafter
called 'Services')
We try to keep our Services as friendly, efficient and free
of legislation as possible. However, in using ciscom as
your web Services provider, you agree to comply with the following
Terms and Conditions. Among other reasons, this is to protect
ciscom and all customers from irresponsible use of the
web space and Services.
Terms of Service
ciscom provides World Wide Web page hosting and other Services.
ciscom reserves the right to suspend or cancel a customer's
access to any or all Services provided by ciscom when ciscom
decides that the account has been inappropriately used or
otherwise.
Server Use
Personal accounts are to be used by the primary owner only.
Personal account holders are not permitted resell, store or
give away web-hosting services of their website to other parties.
Web hosting services are defined as allowing a separate, third
party to host content on the owner's web site. Exceptions
to this include ad banners, classified ads, and personal ads.
ciscom reserves the right to refuse service and /or access
to its servers to anyone. ciscom do not allow any of the
following content to be stored on its servers:
- Illegal Material
- This includes copyrighted works, commercial audio, video,
or music files, and any material in violation of any Federal,
State or Local regulation.
- Search Engine
Banned or Search Engine Unfriendly Content and Practices
- This includes hidden pages, deliberate multi-repeated
words, hidden text in the same colour as the background,
spamming of search engines and so on.
Unlimited Use Policy
High bandwidth usage:
ciscom offers an unlimited use policy by maintaining very
large ratios of bandwidth per customer. In rare cases, ciscom
may find a customer to be using server resources to such an
extent that he or she may jeopardize server performance and
resources for other customers. In such instances, ciscom
reserves the right to impose the High Resource User Policy for
the consideration of all customers.
High Resource User Policy
Resources are defined as bandwidth and/or processor utilization.
ciscom may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available
ciscom reserves the right to suspend that site immediately.
This policy is only implemented in extreme circumstances and
is intended to prevent the misuse of our servers. Customers
may be offered an option whereby ciscom continues hosting
the website for an additional fee.
Payment Policies
All accounts are set up on a prepay basis. Although ciscom
reserves the right to change prices of accounts or services
at any time all pricing is guaranteed for the period of prepayment.
Payment is due each anniversary year or month following the
date the account was established. Customers will automatically
be charged again at the end of their prepay period unless closure
notification has already been given. In situations where the
card number on file is declined ciscom will immediately suspend
the facility to purchase services on-line until the outstanding
charge is processed successfully. In addition, ciscom reserves
the right to suspend other services until the outstanding debt
is cleared. The customer is responsible for all money owed on
the account from the time it was established to the time that
the customer sends a written cancellation request. No bills
or invoices will be sent by regular mail. All invoices will
be sent directly to customers via email shortly after the online
purchase has been made. At this point the customer's card will
be charged automatically.
All payment is in UK sterling.
The price you pay is the price displayed on this website at
the time we receive your order or the price we have previously
agreed apart from the following exception. While we try and
ensure that all prices on our website are accurate, errors may
occur. If we discover an error in the price of goods or services
you have ordered we will inform you as soon as possible and
give you the option of reconfirming your order at the correct
price or cancelling it. If we are unable to contact you we will
treat the order as cancelled. If you cancel and you have already
paid for the goods or services, you will receive a full refund.
Payment can be made by any method specified below.
We will take all reasonable precautions to keep the details
of your order and payment secure, but, unless we are negligent,
we cannot be held liable for any losses caused as a result of
unauthorised access to information provided by you. The contract
between us shall be governed by the laws of England and Wales
and any dispute between us will be resolved exclusively in the
courts of England and Wales.
ciscom operates the following payment options:
- Cheque Payment:
This option is available at the discretion of ciscom for
domain registration and hosting, and to pay for web design
and other consultancy services. ciscom cannot guarantee
that a service will be provided until after any received cheques
have been cleared.
- Bank Transfer
Bank details provided on request for direct money transfer.
Cancellation and Refunds
ciscom reserves the right to cancel the service at any time.
In this event customers will be entitled to a pro rata refund
based upon the remaining period of membership. If a customer
contravenes ciscoms' Terms and Conditions a refund will not
be issued in the event of a cancellation.
Customers may cancel their account at any time. Any incentives
offered to customers when opening the account will also be cancelled.
Customers may be given the option to purchase services which
were offered as start-up incentives in the result of a cancellation.
Fees charged on a prepay basis are non-refundable. In addition
some accounts incur set-up fees, these charges are non-refundable.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold
ciscom harmless from any and all demands, liabilities, losses,
costs and claims, including reasonable attorney's fees asserted
against ciscom, its agents, its customers, officers and employees,
that may arise or result from any service provided or performed
or agreed to be performed or any product sold by customer, its
agents, employees or assigns. Customer agrees to defend, indemnify
and hold harmless ciscom against liabilities arising out
of; (1) any injury to person or property caused by any products
sold or otherwise distributed in connection with ciscom'
server; (2) any material supplied by customer infringing or
allegedly infringing on the proprietary rights of a third party;
(3) copyright infringement and (4) any defective products sold
to customer from ciscom' server.
Disclaimer
ciscom will not be responsible for any damages your business
may suffer. ciscom makes no warranties of any kind, expressed
or implied for services we provide. ciscom disclaims any
warranty or merchantability or fitness for a particular purpose.
The includes loss of data resulting from delays, nondeliveries,
wrong delivery, and any and all service interruptions caused
by ciscom and its employees. ciscom reserves the right
to revise its policies at any time.
Information Provision
Information provided in any area of this web site or by email
response is for general guidance only. We will take all reasonable
precautions to ensure that the information is accurate and up
to date. However, no liability can be accepted by us for loss,
damage or injury caused by any errors in, or omissions from,
the information given.
Data Protection
Shopping on the internet will require you to provide us
with your name and address and other relevant information. Personal
information provided by you, and any other information relating
to you, will be held by ciscom and if you have indicated
your acceptance, may be used for marketing purposes, including
market research, or occasionally shared with other organisations
in the prevention of fraud. We may also share your personal
information with carefully selected third parties who may contact
you for marketing purposes by mail, telephone or email. If you
do not wish to be contacted please tell us when ordering or
sending an enquiry. |
Terms and Conditions
